Privacy Policy

This Privacy Policy (“Policy”) explains how Omex (“we”, “us”, “our”) collects, uses, stores, and discloses information about users (“you”, “Users”) when you access or use our services (the “Service”).

By using the Service, you confirm that you have read and understood this Policy. If you believe any part of this Policy is inaccurate, please contact us at contact@omex.pro.

We collect and process the following categories of data, where relevant to your use of the Service:

2.1 User identifiers

• User IDs
• Usernames
• Nicknames

2.2 Guild information

• Guild (server) IDs
• Guild names

2.3 Communication data

• Channel IDs
• Role IDs
• Message IDs
• Message timestamps

2.4 Command arguments

Information you provide as arguments when executing commands.

2.5 Historical data

• Last deleted message content (maximum of 19 entries), retained for no more than 2 hours
• Message edit history (maximum of 19 entries), retained for no more than 2 hours

We collect and process data only for legitimate operational purposes, including:

• Facilitating command execution and core functionality
• Debugging and technical maintenance (e.g., command invocation data)
• Supporting features such as namehistory (nickname/username changes) and gnames (guild name changes)
• Data aggregation necessary for system operation

We retain data only for as long as needed to provide the Service and for the specific retention periods described in this Policy (for example, limited historical data retained for up to 2 hours).

• We do not sell, trade, rent, or otherwise share your personal information with third parties.
• We may disclose information where required by law, regulation, or to comply with legal process.

Depending on your circumstances, you may have rights under UK GDPR and the Data Protection Act 2018, including the right to access and the right to erasure.

6.1 Right to erasure

You may request deletion of your data by emailing contact@omex.pro. Requests should:

• Specify the information you want deleted
• Provide sufficient evidence of account ownership
• Allow up to 14 days for processing

6.2 Right to access

You may request a copy of data we store about you by emailing contact@omex.pro. We may respond within up to 7 days from receiving your request.

6.3 Self-service data management

• You may clear nickname and username change history via the namehistory command (where available).
• Guild administrators may clear guild name change history via the gnames command (where available).

We use reasonable technical and organisational measures to help protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

• We may update this Policy from time to time without prior notice.
• Continued use of the Service after changes are published constitutes acceptance of the updates.
• Breaches of our Terms of Service (including this Policy) may result in termination of access.

If you have questions or concerns about this Policy, contact us at contact@omex.pro.